Name: Schmitt Heating Company, Inc. Diamond Certified Video Profile
Uploaded: 2011-12-01T22:25:34Z
Duration: 2 min 2 s
Channel: Diamond Certified Resource

Question 1

How soon can you start my job?

Accepted Answer

We always try to start on the same day of your call, but it also depends on the time of year. During the peak seasons (winter and summer), we may be booked for up to a week, so we suggest scheduling an appointment in advance whenever possible.<BR>

Question 2

Do you offer 24-hour service?

Accepted Answer

Unfortunately we do not. If you have an issue during off-hours, you can send us an email and we’ll call you the following business day.<BR>

Question 3

Do you offer maintenance programs?

Accepted Answer

Yes, we provide maintenance agreements for people who are interested in optimizing their monthly energy savings. Maintaining HVAC equipment in accordance with manufacturer recommendations tends to result in greater energy savings and overall longevity.<BR>

Question 4

Do you offer free estimates?

Accepted Answer

It depends on the nature of the job. We offer free estimates for larger jobs such as furnace replacements, but not for typical service calls.<BR>

Question 5

How do you charge for service calls?

Accepted Answer

We charge a minimum service fee, which covers our travel expenses and the first hour of the service. Any additional hours are billed at our standard hourly rate.

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