Question 1

Do you provide quotes over the phone?

Accepted Answer

No. Every solar and roofing project is different, so we really need to see your property in person to provide an accurate estimate.<BR>

Question 2

I’m not comfortable going up on my roof. Can you provide confirmation that my project was done correctly?

Accepted Answer

Absolutely. We’ll take a lot of before-and-after pictures and attach them to the final invoice. That way, you can see not only the finished job, but also the initial problems that we fixed.<BR>

Question 3

Do you offer solar panel maintenance services?

Accepted Answer

We provide annual system inspections, which involves testing the system to make sure it’s performing to its peak potential. Our solar panels are covered by warranties, but if one goes bad, you might not realize it until we test it to look at the power being produced. This service is included in the cost of installation as part of our 10-year warranty, which means we provide the service annually for the next 10 years.<BR>

Question 4

How much money will I actually save by installing a solar system?

Accepted Answer

Before answering that, we have to look at your kilowatt hour usage and do a thorough financial analysis, which will allow us to provide an estimated internal rate of return on your solar power investment. In some cases, the rate of return after taxes can be as high as 15 percent, which surprises a lot of homeowners. Also, we’re now able to offer a solar lease program through the SunPower system, which was previously something only large solar contractors could offer.<BR>

Question 5

Can you provide referrals?

Accepted Answer

Certainly. We have a book filled with addresses, photos, names and numbers of past jobs that we can bring to your initial appointment. Sometimes, all we have to do is take you right down the street—after 35 years, we’ve installed a lot of roofs and solar systems in the local area.

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