Question 1

What size of molding should I use for micromolding?

Accepted Answer

That depends on the type of ceiling. For an eight-foot ceiling, we recommend anywhere from a 2.5- to a 5-inch molding.

Question 2

What type of baseboard should I choose?

Accepted Answer

We’ll find something to complement the size and style of both the crown and baseboard.

Question 3

What kind of door casings should I choose?

Accepted Answer

The best approach is for us to show you some door casings, because they have to be sized and proportioned—there must be a good balance between all the moldings. In general, it’s a good idea to come to our showroom and see what’s available in terms of color, paint and installation.

Question 4

How long will a molding job take?

Accepted Answer

We can give you a free estimate. In my experience, most jobs generally take two days, depending on the scope.

Question 5

How much does a molding project cost?

Accepted Answer

That depends on a number of factors, including the size of the job, its complexity, whether we're working on scaffolding or big extension ladders, and so forth. There are different variables.

Question 6

Do you offer a warranty?

Accepted Answer

Materials and workmanship are guaranteed for one year. Things that can’t be foreseen, like earthquakes, aren’t covered, but I usually take care of those problems anyway to keep my customers happy.

Question 7

Are your employees trustworthy?

Accepted Answer

Yes, and that’s very important, because they’re working in your house. I have employees who’ve been with me for 19 years. We’re a very trustworthy company, and we’ve never had any complaints. Customers say they’re impressed with the quality of our work and the people who do the installations.

Question 8

Do you [owner Mark Benda] personally come to the jobsite?

Accepted Answer

Yes. I go to each job, talk to the customers and give them my personal cell phone number. If questions arise, I tell them to call me. I check in around noon to see how the workers are doing. Once the job is complete, I come out and see how it went.

Question 9

How are you with clean up?

Accepted Answer

We crate all furniture and artwork with plastic, cover the walls and floor, sweep the driveway clear of all sawdust before we leave, and take all debris with us. We dust and make sure the place is spotless.

Question 10

How far will you travel for a job?

Accepted Answer

We’ll go about an hour’s driving distance from Concord. Occasionally, we’ll make exceptions.

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