Question 1

Do you keep a clean jobsite?

Accepted Answer

Yes, we make sure to clean the jobsite every day before we leave for the evening.<BR>

Question 2

Do your employees wear uniforms that identify them as workers?

Accepted Answer

Our lead foremen wear button-up shirts with their names on one side and the company logo on the other. They also wear green hard hats so you know exactly who’s in charge. The rest of our crew members wear gray t-shirts and white hard hats. That way, it’s easy to identify who is authorized to work on your home.<BR>

Question 3

Do you provide any warranties?

Accepted Answer

We provide a five-year written warranty for labor and materials on new roofing installations. That’s pretty standard for the roofing industry.<BR>

Question 4

Do you have a physical office?

Accepted Answer

Yes. We believe it’s important to have a physical location because it speaks to our professionalism. We’re a real, long-standing company with a piece of property where we store our trucks and materials, and that’s not always a given in this industry.<BR>

Question 5

Is the roofing installer I choose really that important?

Accepted Answer

Yes, hiring the right contractor is very important. There are ways to skirt around quality and install a roof faster and cheaper, but that leaves the roof without a valid warranty, so if you run into problems down the road, you probably won’t get anything in terms of warranty payments. You can file a claim with the manufacturer, but if the roof wasn’t installed to their standards, they won’t honor the warranty.

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