Question 1

Do I need to make an appointment or can I just drop in?

Accepted Answer

To ensure quality service, we recommend calling for an appointment. We’re usually very busy, and we want to spend at least 10 or 15 minutes with you so we can explain your car issues and help you save time and money.

Question 2

Are your technicians qualified to work on my car?

Accepted Answer

Absolutely. All of our technicians have five to 10 years of industry experience, and we provide them with ongoing training so they can stay up-to-date on the latest technology.

Question 3

What should I do if my “check engine” light comes on?

Accepted Answer

If your ‘check engine’ light comes on, schedule an appointment to bring in your car as soon as possible. We’ll run a diagnostic test to determine the problem.

Question 4

What kinds of auto parts do you use?

Accepted Answer

We use original equipment manufacturer (OEM) parts whenever possible.

Question 5

Can you give me a ride while my car is being worked on?

Accepted Answer

Yes, we can arrange for transportation to and from our shop if necessary. Just tell us where you need to go and we’ll help you get there.

Automotive Service & Repair Inc.

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