Question 1

Will I wait a long time for your contractors to show up?

Accepted Answer

No. We give you a two-hour appointment window. We will also keep you updated on the technicians arrival time.<BR>

Question 2

How are your warranties?

Accepted Answer

Excellent. For new installations, it’s five years on labor and parts that we furnish. For repairs, it’s two years. Plus, we offer a 20-year warranty on complete copper repiping jobs and sewer replacements. As always, your complete satisfaction is our highest priority.<BR>

Question 3

Do you have any thoughts for basic, everyday energy savings?

Accepted Answer

First and foremost, get leaky faucets repaired. A drip can waste as much as 150 gallons a day. Be sure to check under sinks for moisture or small leaks.<BR>

Question 4

What about maintenance for tankless water heaters?

Accepted Answer

A tankless water heater should be maintained on a yearly or every other year basis to keep the manufacturers’ warranty in effect. It is important to regularly service the tankless in order to keep it running efficiently. Some of the critical maintenance procedures would be to clean the inlet filter, check and clean the flame sensor rod, check for proper combustion, check for water and gas leaks and flush the heat exchanger.<BR>

Question 5

Should my toilet be maintained as well?

Accepted Answer

Toilet leaks can be wasteful and expensive. First, you want to make sure the toilet tank fills only after you flush and doesn’t run continuously. At least once a year, you should also check for leaks by adding a small amount of food coloring to the tank and then checking the bowl later. If you see coloring in the bowl, water is seeping through from the tank.

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