The Bay Area

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Residential & Commercial

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“We love what we do and treat our customers like family. We take our time and use high-quality materials to provide our customers with the best possible work in a cost effective manner. Our desire isn't to build the largest roofing company in the Bay Area; instead, we seek to use our professional skills to take care of people's needs and always make our customers happy.”

Gateway Roofing &amp; Waterproofing, Inc. offers roofing and waterproofing services to residential and commercial clients throughout the Bay Area. In addition to repairing and installing all varieties of roofs, including modified bitumen, TPO system, tar and gravel, shingle, tile, and metal, the company installs skylights and sun tunnels, performs siding replacements, and more.Gateway Roofing &amp; Waterproofing was established in 2004 to provide reliable and knowledgeable roofing services for Bay Area customers. Managers Vernal Lee and Karen Fung and their crew members have 15 to 20 years of experience in the roofing industry and have been working with the company since its establishment. &ldquo;Our installers work well together, and they&rsquo;re one of the most experienced teams in the area,&rdquo; says Ms. Lee.Gateway Roofing &amp; Waterproofing also provides roof inspections for insurance companies and buyers who want to check a roof&rsquo;s condition before purchasing a property. The company&rsquo;s estimator has more than 30 years of hands-on experience with all types of roofing systems.

Gateway Roofing &amp; Waterproofing, Inc. is a San Francisco-based roofing and waterproofing firm that serves residential and commercial clients throughout the Bay Area. The company's main focus is repairing and installing all varieties of roofs, including modified bitumen, tar and gravel, shingle, tile and metal. It also works with gutters and downspouts and installs skylights, sun tunnels, siding, waterproof patios and decks. According to owner Vernal Lee, Gateway Roofing &amp; Waterproofing's team is one of the most experienced in the Bay Area roofing industry. Most of the crew members have between 15 and 20 years' experience in the field and have been with the company since it was founded in 2004. The same foreman heads up every job, says Mr. Lee, so the team works efficiently with each other. Gateway Roofing &amp; Waterproofing is serious about customer service. "When customers call, they almost always get a person, not a machine or voicemail," says Mr. Lee. "We're always here for them." Mr. Lee is proud that 95 percent of his company's business comes from referrals of previous customers. "That demonstrates the level of satisfaction our customers experience with the work we've done. When a new customer calls, they've already decided they're going to hire us."

Q: How long will my roofing job take? A: Repair work can usually be completed in one day. A complete roof replacement on a typical house usually takes two days. Commercial buildings may take a week or more. Q: What’s roofing ventilation and why is it important? A: Roofing ventilation is the continuous flow of air through an attic space. It’s essential to dissipate heat and protect your building from moisture. Improperly ventilated attic spaces can create temperatures of up to 150 degrees, which can damage shingles. They can also cause your air conditioner to work harder, increasing your utility bills. Excess moisture can reduce the efficiency of insulation and cause rot, mold, mildew and paint blisters. Q: What should I do to prepare for my roofing job? A: Remove pictures, plates, and other items from the walls—vibrations and shaking can cause them to fall. Also, move potted plants and other portable items away from the perimeter of the building. Q: What kind of warranty do you provide? A: California requires that roofing contractors give a two-year warranty, but we go further and provide a 10 to 12-year warranty on the roofs we install. There are rarely any problems with our roofs, but if you encounter one, call us and we’ll fix it.

When hiring a roofing contractor, don’t be afraid to ask questions. “You should immediately address anything you don’t understand,” says Vernal Lee, owner of Gateway Roofing &amp; Waterproofing, Inc. in San Francisco. “A good roofing company should answer every question and communicate openly with their customers. You have a right to know what you’re getting.” Mr. Lee says the best way to find a quality roofer is through personal referrals. Ask your friends, family and coworkers if they’ve had roofing work done in the past. If they have, find out what company they used and ask if they were satisfied. Mr. Lee says homeowners can tell a lot about a roofer by how detailed their proposal is. “You want someone who’s very detailed oriented. It’s a good sign if the proposal comes with a plan, schedule or timeline that explains exactly what work needs to be done and what areas need special attention.” When it comes to maintenance tips, Mr. Lee says to first ensure you’ve received a quality installation. “If the roof was installed properly, most of the time it doesn’t need any maintenance. If it’s in place and waterproof, it’s okay.” A few times a year, you should clear gutters, downspouts and any odd areas where leaves and plant matter can collect and cause water to pool and damage your roof.

Gateway Roofing & Waterproofing, Inc.

They were efficient, neat, friendly, and they did what they were supposed to do.The owner seemed to be frank and knowledgeable. I felt that I got what I paid for.

They stand by their word. When I found a leak, they came back to resolve it.They're really friendly and nice.

They were quick, clean, cautious, very efficient, and they did an excellent job.I liked their responsiveness and that they did a good job.

They did their jobs well.They were nice and polite. All was well.

They are good at what they do. They work quickly and charge a good price. They build good quality roofs. I had no complaints. I liked the good quality of the roof that they built, and I liked that they charged a very fair and reasonable price. I liked that I didn't run into any problems during the construction. They do everything properly.

I would recommend them. They did a very good job building the roof. I had no problems or complaints about their work. I liked their assistance and efficiency of work. They knew what they were doing and did it well. 

They did a good quality job rebuilding my worn out and leaking roof. They did a professional job. It has not leaked since.I really liked the quality of their workmanship and their price. They made having to get a new roof affordable for me. 

I think that they are extremely efficient. They come in and do the job. They were in and out as quickly as they could be.They did a very wonderful job. I wanted to have a non-leaking deck. They did that and then some. I have a lovely deck, and I am very happy.

They were very honest and very upfront about doing the roofing construction project for us. We really liked them and the quality of their work.  I liked that they were very professional. Their roof crew knew what to do and did it. They did very thorough work and cleaned up well.  

I would recommend them. They are very reasonable.They were very timely and very neat. They cleaned up every day. I had the best experience with this roofer. I would use them again.

Gateway Roofing &#038; Waterproofing, Inc.

Gateway Roofing &amp; Waterproofing, Inc. offers roofing and waterproofing services to residential and commercial clients throughout the Bay Area.

GATEWAY ROOFING & WATERPROOFING, INC. - 118 Surveys, Videos, Articles, & More

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We declare that Gateway Roofing & Waterproofing, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified status.

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Main Services

Additional Services

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Closed

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Capabilities Table

Company Name

Managers

Years in Industry

# of Employees

License

Founded

Payment Accepted

Key Factors

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Customer Loyalty

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By Gateway Roofing & Waterproofing, Inc.