Uploaded: 2024-02-12T06:46:38Z
Channel: Diamond Certified Resource

MARTINEZ — Host, Sarah Rutan: If your garage door suddenly refuses to close, don’t worry—there are a couple of solutions to this problem. To learn more, we’re in Martinez with Ray Hefner of Madden Door &amp; Sons, speaking on behalf of Diamond Certified Expert Contributor Scott O’Neill.
Ray Hefner: Yeah, we’re going to do a word about our garage door safety centers today. It’s probably the number 1 call that we receive, is people leaving the house and they can’t get the garage door to close. Usually, it’s something as simple as the safety centers down at the bottom on either side of the garage door. If for any reason one center cannot read the other center, the garage door opener behaves like something is in the way. So, as a safety precaution, it’s not going to close down, as a protection for small animals, items, or especially children and people.
So, what we can do here is we can take and adjust this wingnut. And what that’s going to allow us to do here is to line this up, giving us a solid light here. That tells us that the centers are aligned. Once we get there, we can tighten this and make sure that everything is set up. But once we’re down here, we want to take the moment, clean off some of these spider webs and cobwebs. You can get a Q-tip to kind of wipe off the lens if you need to. Make sure that everything around here is clear and nothing’s going to obstruct it in the future.
Now, I’m sure you’re asking, “If the garage door won’t close, how do I get it to close?” There’s 2 ways. The easiest way, most manufacturers have a built-in, basically a security override for the garage door sensors. And what that is, is a button that’s mounted to the wall. You want to press and hold that button down. Typically, if it’s a safety center issue, the garage door’s going to close as long as you’re holding that button down. If you release the button before it reaches full close, it’s going to open back up. So, that does 2 things. It allows you to close the garage door. But it also tells us immediately that it is definitely a safety center issue. The other way is, there is a release cord on your garage door opener that you pull down. It releases the garage door and allows you to open and close the door by hand.
Host, Sarah Rutan: To learn more from local, top rated companies visit us Diamond Certified Expert Reports at experts.diamondcertified.org.

with Scott O'Neill of {BR} Madden Door & Sons, Inc.

Video: “My Garage Door Won’t Close!”

How to Fix a Garage Door That Won’t Close

Video: Garage Door Problems and Solutions

Scott O&#8217;Neill: Raising the Bar

Companies Rated Highest in Quality and Helpful Expertise

Madden Door & Sons, Inc.

Madden Door & Sons, Inc.

Diamond Certified Video Reports on Madden Door & Sons, Inc.

Related for

Expert Articles

Expert Videos